Email Account Information
A user name and password for each email account (mailbox,
forward, or both types) requested has been
emailed to you. If you did not receive this information, please contact
The password provided to you is a default
password. For security reasons, you will want to log in through WebMail and change your
password. You can change your password anytime using the
IONOS WebMail. Remember, if you do change your password, you must also change
it in your email client.
Accessing Your Account Using Web Mail
Your email account includes an online webmail
interface. We recommend that you use the webmail interface only when you
are away from your primary computer and that you use an email client on your
primary computer or mobile device for your contact lists and saved emails.
Please proceed, using the info below, with
setting up your account in the email software provided on your primary computer
or mobile device.
Configuring Your Account in Your Email
Your basic mail account can be set up on Windows or Mac, desktop, tablet or
smartphone. Choose your email client and IMAP from the list shown on the link below, and follow the step-by-step
instructions for the software you will be using.
To configure an email client, you will need the
Customizing & Setting Up Your Account
To customize your email account (such as
importing your contacts, configuring spam filters, creating signature block,
etc.), please refer to IONOS:
FAQs and Common Issues
For all other questions not listed below, please
refer to IONOS help center.